Support

Moxy includes Calendar, Attendance & Time Off, Finances, Customers & Contracts, Employee Management, Internal Apps Portal, Internal Requests, Business Directory, and Projects & Time Tracking. Modules are designed to work together so information flows across your workspace without manual handoffs.

Yes. Moxy is available on both iOS and Android. You can download the app from the Apple App Store or Google Play Store and access your workspace on the go.

Yes. Moxy supports both Microsoft and Google identity providers. SSO is enabled per instance by an administrator, so team members can sign in with their existing Microsoft or Google credentials. Contact your workspace admin to check which providers are active for your organization, or reach out to us if you need help configuring this.

Open the Moxy app or web app, go to the login screen, and tap 'Forgot password'. Enter your email address and follow the instructions in the reset email. If you do not receive an email within a few minutes, check your spam folder. If your organization uses Microsoft or Google SSO, sign in through your identity provider instead — password reset does not apply to SSO accounts.

In the Attendance & Time Off module, open the Time Off section and create a new request by selecting the type, dates, and reason. Your manager will receive a notification to review and approve or decline it. Approved time off is automatically reflected in the shared calendar.

From the web app, go to Employee Management and select 'Invite'. Enter the email addresses of your team members and choose their roles. Invited users will receive an email with setup instructions. Admins can also configure default permissions per role.

First, make sure you are running the latest version from the App Store or Google Play. Restart your device, then try again. If the issue persists, clear the app cache (Android) or reinstall the app (iOS). You can also reach out to us at hello@sprk.dev with your device model and OS version.

Check that notifications are enabled for Moxy in your device settings. On iOS, go to Settings > Notifications > Moxy. On Android, go to Settings > Apps > Moxy > Notifications. Also verify that your account email is confirmed and that you are logged in.

Some features are available offline, such as viewing cached data and drafts. Changes made offline will sync automatically once your device reconnects to the internet. For the best experience, we recommend staying online.

Yes. Moxy uses encryption in transit and at rest. We run on secure infrastructure and follow industry best practices for data protection. You can read more in our Privacy Policy and Data Processing Agreement.